Our engineers are some of London's best & brightest.
S.E London, England
51.4514° N, 0.0761° E
After several years working in the white goods industry including time at some of the top appliance manufacturers, Mastermend's founders decided to branch out on their own.. Knowing they could offer a better, more personal & trustworthy service than the current 'industry standard'...
Our goal is your satisfaction.
WHICH? Trusted Trader
With customer satisfaction at the heart of the business our reputation has helped us grow and it's what we rely on to keep growing. We are incredibly proud to be a Which? trusted trader with a 99% satisfaction rating (that 1% keeps us awake at night). The ethos of the business is not only to effectively repair your appliances but give you satisfaction in the whole process: from booking, during our visit and all the way through the use of the appliance to at least 12 months after we've left.
From Broken to Brilliant
01 - CALLOUT
First we visit your callout location to inspect the appliance & reported fault.
02 - DIAGNOSTICS
We then determine if it can be fixed by hand or if new parts are required, if so - we discuss your best options & order.
03 - REPAIR
We then fully repair your broken appliance to it's former glory, and any new parts fitted are given a 12 month non insurance backed warranty.
We believe in building relationships with businesses who share our values.
MUTUALLY BENEFICIAL PARTNERSHIPS
By partnering with us, we can off your tenants or landlords discounts on using Mastermend to repair their white goods. In turn you can offer another incentive and peace of mind for your potential clients that might otherwise be concerned when white goods are out of warranty.
Environmentally friendly disposal of all old parts.
Recycle all parts
ANTI Fly tipping
fully compliant with waste & reoMval licenses
Here at Mastermend we care about the environment, and all old or broken parts are always properly disposed of and where possible - recycled to become shiny new appliances! We are fully licensed to carry waste and you can rest assured we will NEVER fly tip!
pHONE: 0800 689 4087
101 avery hill road,
Our phone lines are open 8AM-8PM, while our online booking system is 24/7.
Should you wish to write to us, our registered address is listed opposite.