Cart 0
 
 

About Us

 
 
blue-product-bg.jpg

Our engineers are some of London's best & brightest.

 

S.E London, England

 

51.4514° N, 0.0761° E

After several years working in the white goods industry including time at some of the top appliance manufacturers, Mastermend's founders decided to branch out on their own.. Knowing they could offer a better, more personal & trustworthy service than the current 'industry standard'...

 

Our goal is your satisfaction.

 
which.png

99% SATISFACTION

— 

WHICH? Trusted Trader
10/10 checkatrade.com
5/5 trustatrader.com

With customer satisfaction at the heart of the business our reputation has helped us grow and it's what we rely on to keep growing. We are incredibly proud to be a Which? trusted trader with a 99% satisfaction rating (that 1% keeps us awake at night). The ethos of the business is not only to effectively repair your appliances but give you satisfaction in the whole process: from booking, during our visit and all the way through the use of the appliance to at least 12 months after we've left.

From Broken to Brilliant

01 - CALLOUT


First we visit your callout location to inspect the appliance & reported fault. 

02 - DIAGNOSTICS


We then determine if it can be fixed by hand or if new parts are required, if so - we discuss your best options & order.

03 - REPAIR


We then fully repair your broken appliance to it's former glory, and any new parts fitted are given a 12 month non insurance backed warranty.

quinoa-on-navy.jpg

We believe in building relationships with businesses who share our values.

 

MUTUALLY BENEFICIAL PARTNERSHIPS

 

LANDLORDS
ESTATE/LETTINGS AGENTS

By partnering with us, we can off your tenants or landlords discounts on using Mastermend to repair their white goods. In turn you can offer another incentive and peace of mind for your potential clients that might otherwise be concerned when white goods are out of warranty.

 

Environmentally friendly disposal of all old parts.

 

Recycle all parts

— 

ANTI Fly tipping 

— 

fully compliant with waste & reoMval licenses

Here at Mastermend we care about the environment, and all old or broken parts are always properly disposed of and where possible - recycled to become shiny new appliances! We are fully licensed to carry waste and you can rest assured we will NEVER fly tip!

 

Contact Us

 

pHONE: 0800 689 4087

registered address:
101 avery hill road,
london,
se9 2he

Our phone lines are open 8AM-8PM, while our online booking system is 24/7.

Should you wish to write to us, our registered address is listed opposite.

Back

Home

Mastermend-Background_Yellow.png